Contact Us

Looking for Services?

Virginia Easy Access is a website of No Wrong Door Virginia. You can use it to explore care options, locate resources, find services, and discover more about yourself and your community.

You can always find support from a real person 24/7/365. Choose the method that best suits your needs:

  • Online Chat: For on-the-spot help visit www.easyaccess.virginia.gov and click on “live chat” in the bottom right corner of your screen (available in English and Spanish)
  • Toll Free Phone Number: 1-888-992-0959 (With language interpretation available in 200 languages)

Meet the No Wrong Door Team

Sara A. Link

No Wrong Door Director
Sara LinkSara.link@dars.virginia.gov


 

Valerie (Val) Murphy

No Wrong Door Expansion Coordinator
Valerie (Val) MurphyVal.murphy@dars.virginia.gov


 

Erika Okonsky

No Wrong Door Expansion Specialist
Erika OkonskyErika.okonsky@dars.virginia.gov


 

Melissa Armstead

No Wrong Door Trainer & Options Counseling Specialist
Melissa ArmsteadMelissa.armstead@dars.virginia.gov


 

Sarah Arnold

No Wrong Door Project Specialist
Sarah ArnoldSarah.arnold@dars.virginia.gov


 

No Wrong Door Governance Specialist>

Position Currently Vacant


 

No Wrong Door Virginia operates under the Virginia Department for Aging and Rehabilitative Services, Division for Aging Services.

No Wrong Door Help Desk

For No Wrong Door Virginia partners who use the PeerPlace software, the No Wrong Door Help Desk is where you can request technical software support.

Email: NWDHelp@dars.virginia.gov
Call: (804) 662-9559